Thank you for visiting and shopping at eGanesha.
We are committed to provide you, genuine, original books and products for your own SELF.
However, If you are not entirely satisfied with your purchase, we’re here to help.
You have 3 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Please write to [email protected] for any issue.
We will be happy to solve and do the needful.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to
– Your or original method of payment. Or
– Give you a coupon valid for an year to use again Or
– Ask for your bank details, IFSC code and initiate transfer
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item based on the advice received from eGanesha. Shipping costs are refundable along with the overall Refund.
However, the shipping costs for returning the product will be refunded based on the prior confirmation from eGanesha customer care team.
If you have any questions on how to return your item to us, contact us at [email protected]